Competitions: Terms & Conditions

These standard contest rules apply to all Participants in any Gold Coast Cabs (The Company) contests. The rules may be amended or varied from time to time by the company at its absolute discretion. Special rules may apply to particular contests, in which case an addendum to these rules will be made and published for that contest. Please enquire at our offices for any special rules.

All prizes, unless otherwise specified, must be collected from Gold Coast Cabs reception desk within 90 DAYS of winning. The Company will make every attempt to contact winners to ensure collection of their prize within the 90 day period. Prizes not collected within the period will be treated as forfeited, and will be dealt with in accordance with the requirements of the Qld Office of Gaming Regulation.

All prizes must be claimed in person, unless otherwise determined by The Company. FORMAL IDENTIFICATION is required (photographic ID such as valid driver’s licence, passport, student identification).

A person is ineligible to enter, participate in any contest and/or win a prize if:

  • They are an employee or a member of the immediate family of an employee of The Company or their advertising agencies or a sponsor of, or associated with the contest.
  • They have previously won a prize/prizes individually or collectively from The Company as part of the same contest in the last 90 days.
  • They are discovered to have used or attempted to use any more than one name in order to qualify to win prizes from The Company.

All contestants acknowledge that The Company can rely on Rule 3 even if the company only learns of a person’s ineligibility after the company has appeared to award the prize to the ineligible person.

Return of the prize or payment of its value to The Company can be required by the company if this occurs.

A copy of these general contest rules must be signed and endorsed by any winner upon request by The Company.

All prizes are accepted entirely at the risk of the winner. The Company is not liable for defective

prizes or any claims arising from the use or misuse of any prize. The Company expressly excludes liability for any representations, warranties and conditions in connection with any prize to the extent permitted by law including those as to the prize’s value, benefit, merchantability and fitness for purpose.

The Company, its agencies, affiliates, sponsors and representatives are not liable for any loss to any person arising out of or in connection with or resulting from any contest promoted by the

Company or prize collected by any person.

Participants agree that contest entries and material submitted by any person in connection with any contest (whether in writing, audio or visual form, or a combination of those) becomes the property of The Company which may use the material in any way it sees fit in any medium or any publication. Participants agree that copyright in any such material is assigned to The Company.

All prizes are non-transferable and may not be redeemed for cash or any other value in kind.

Winners understand and agree that they are liable for any tax or taxes incurred on prizes awarded or received.

In relation to participation in any activity:

  • Participants agree to release and indemnify The Company and its employees and agents in respect of any claims for any accident, injury, property damage or loss of life in connection with participation in any contest, activity or event promoted by The Company or prize collected from the Company
  • The participant may, at the option of The Company, be required to sign a form of indemnity required by Gold Coast Cabs as a pre-condition of participation; and
  • If a participant is under the age of 18, their parent/guardian will need to sign an indemnity and consent to the participation in the contest/activity/event.

If the specified prize becomes unavailable due to unforeseen circumstances, the company may in its absolute discretion substitute a prize of like or equal value.

The Company accepts no responsibility for and shall not be liable if the competition and/or prize involves the winner attending any function or event as described in the competition in the event of the cancellation of that function or event or any other changes to the function or event.

Unless otherwise specified the class of travel for any travel prize incorporating airfare, is economy class and winners must be over the age of 18 to be eligible to win any travel prize.

A winner must make him or herself available for a photo session if required and acknowledges that The Company has the right to use the publicity photos/film/videos in any reasonable manner it sees fit.

The Company may publicise, broadcast, publish or otherwise disclose a winner’s name or any recording of the winner’s voice in advertising or promotion concerning winning of the contest.

The Company may utilise any information provided by participants in any contest(s) in any database for The Company’s use at its absolute discretion.

Should a participant fail to comply with these Terms and Conditions or engage in any unlawful or improper conduct to the detriment of the competition or The Company, its employees or agents or any other person, The Company may, in its absolute discretion, disqualify that person from participating in the competition.

Gold Coast Cabs decision is final and no correspondence will be entered into. Any failure by The Company to enforce any of these rules in any instance(s) will not give rise to any claim by any other person.


Gold Coast Cabs may, in Gold Coast Cabs sole discretion, create promotional codes that may be redeemed for Account credit, or other features or benefits related to the Services and/or a Third Party Provider's services, subject to any additional terms that Gold Coast Cabs establishes on a per promotional code basis ("Promo Codes"). You agree that Promo Codes: (i) must be used for the intended audience and purpose, and in a lawful manner; (ii) may not be duplicated, sold or transferred in any manner, or made available to the general public (whether posted to a public form or otherwise), unless expressly permitted by Gold Coast Cabs; (iii) may be disabled by Gold Coast Cabs at any time for any reason without liability to Gold Coast Cabs; (iv) may only be used pursuant to the specific terms that Gold Coast Cabs establishes for such Promo Code; (v) are not valid for cash; and (vi) may expire prior to your use. Gold Coast Cabs reserves the right to withhold or deduct credits or other features or benefits obtained through the use of Promo Codes by you or any other user in the event that Gold Coast Cabs determines or believes that the use or redemption of the Promo Code was in error, fraudulent, illegal, or in violation of the applicable Promo Code terms or these Terms.



Instructions on how to claim and the offer form part of these Terms and Conditions. Participation in this promotion is deemed acceptance of these Terms and Conditions. Offer not valid in conjunction with any other offer.

Claims are only open to Australian residents. Employees (and their immediate families) of the Promoter, participating retailers and agencies associated with this promotion are ineligible to claim.

To be eligible to claim, individuals must download the app and book and purchase a ride during the stated Offer Period.

The Promoter reserves the right, at any time, to verify the validity of claims and claimants (including a claimant’s identity, age and place of residence) and to disqualify any claimant who submits a claim that is not in accordance with these Terms and Conditions or who tampers with the claim process. Errors and omissions may be accepted at the Promoter's discretion. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.

Incomplete, indecipherable or illegible claims will be deemed invalid.

Only one (1) claim permitted per person.

Valid until 1st May 2017. - Not applicable for resevations between 12th December 2016 – 09th January 2017 and 3rd April 2017 – 24th April 2017. - Promotion is valid for one canine or feline for seven days accommodation up to the value if $200 AUD.  - Reservations are subject to availability. Please book early to secure your desired dates.  - This promotion is not valid with any other offer. - Once a reservation is confirmed, no changes/cancellations permitted. Your promotion will be voided.   - All reservations are subject to the terms and conditions stipulated in Midtown Pet Centres policy. A full copy of the policy is available at or can be sent to you upon request. 

If there is a dispute as to the identity of a claimant, the Promoter reserves the right, in its sole discretion, to determine the identity of the claimant.

Successful claimants will be notified by email and or phone.The Promoter’s decision is final and no correspondence will be entered into.

If this promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason beyond the reasonable control of the Promoter, including but not limited to technical difficulties, unauthorised intervention or fraud, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law (a) to disqualify any claimant; or (b) to modify, suspend, terminate or cancel the promotion, as appropriate.

The Promoter collects personal information in order to conduct the Promotion and may, for this purpose, disclose such information to third parties, including but not limited to agents, contractors, service providers, offer suppliers and as required, to Australian regulatory authorities. The Promoter may, for an indefinite period, unless otherwise advised, use the information for, marketing, publicity, research and profiling purposes, including sending electronic messages or telephoning theclaimant. Claimants should direct any request to access, update or correct information to the Promoter. All claims become the property of the Promoter.

The Promoter is Gold Coast Cabs (ABN 86 009 705 113) of 11 Millennium Circuit, Helensvale, QLD 4212.