FAQs



​From home or work 131 008 or 5588 1234

From your mobile 131 008 or 5588 1234

From outside of the Gold Coast +617 5588 1234


​Under Department of Transport and Main Roads (DTMR) regulations; drivers are entitled to charge a deposit equal to the estimated fare.


If you are outside of the Gold Coast region or using a 3 or Vodafone mobile and need to contact us simply dial 07 5588 1234​


Gold Coast Cabs is dedicated to dispatching you your taxi to you as soon as possible. Unfortunately, from time to time our vehicles encounter issues which are beyond our control and this may affect the delivery and timing of our services. Common disruptions include:

  • Heavy and congested traffic
  • ​Traffic accidents
  • Road works
  • High service demand
  • Unexpected mechanical issues
  • Bad or adverse weather

All modes of transport are affected by disruptions and this includes private vehicles, aircraft, trains, buses, lilmousines and taxis.

Gold Coast Cabs apologies that we are unable to offer refunds due to influences beyond our control.